Retirement Home Concierge

Job Category: Administrative & Clerical Medical Support
Job Type: Full Time
Job Location: Minneapolis MN

This position is responsible for answering the main phone line, meeting the needs of our resident and guests, deliver packages and notices, assist in maintaining the security of the building and other misc. tasks as assigned by supervisor

  • Must have excellent communication skills; written and verbal: to be able to read aloud and speak clearly. 
  • Must have the ability to remain calm in an emergency or stressful situation. Must have excellent organizational and problem solving skills
  • Must be able to work irregular hours, occasional weekends and evenings.


Politely greet guests as they enter. Answer incoming phones call politely and efficiently. Must have the ability to learn phone systems

Must be able to communicate both written and oral information regarding residents, emergencies and noted changes or observations. 

Deliver packages and notices as needed 

Perform the daily/nightly ‘I’m okay check’ depending on the shift worked

Respond quickly to residents using the emergency chord or life line. Must alert the home health aides, get a response and follow up if the alarm hasn’t been reset in an appropriate amount of time. 

Notify homecare staff and supervisor of any concerns or changes in residents observed during shift

Ability to learn building policies and procedures 

Completes required documentation. 

Offers suggestions and ideas for improvement

Responds appropriately to safety hazards, fire drills and other emergency situations. 

Reports injuries to self, residents or visitors immediately to the supervisor. 

Salary: $15.00 HR

Apply for this position

Allowed Type(s): .pdf, .doc, .docx